⚡ Frequently Asked Questions ⚡
Most implementations take 2-4 weeks from contract signing to go-live. This includes GoHighLevel setup, AI training, workflow configuration, and thorough testing. We provide a detailed timeline during your consultation.
We handle everything! As GoHighLevel Certified Partners, we set up your complete system from scratch. If you already have GoHighLevel, we can optimize and enhance your existing setup.
Absolutely! We specialize in custom AI training for local businesses. During setup, we train your AI employees on your specific services, pricing, policies, and brand voice. Every AI solution is customized to your business.
None! We handle all the technical setup and maintenance. You'll get a simple dashboard to monitor performance, but the AI runs automatically. We provide training on the basics, but daily management is minimal.
Yes! Our AI is trained on thousands of local business conversations. It can handle appointment booking, answer common questions, take messages, and intelligently escalate complex issues to humans. It sounds natural and follows your scripts.
Smart escalation! If the AI encounters something it can't handle, it smoothly transfers to a human agent or takes a detailed message. It learns from these interactions to handle similar situations better in the future.
During setup, we input your service menu, pricing, policies, and frequently asked questions. The AI also learns from approved conversations over time. You can update its knowledge base anytime through our dashboard.
Our AI handles various accents well and can be configured for Spanish and other languages based on your customer base. We customize language capabilities during the setup process.
Most clients see ROI within 30 days. If you're missing even 2-3 calls per week or losing leads due to slow response times, AI automation typically pays for itself. We provide ROI calculations during consultation.
No hidden fees! Our pricing includes setup, training, GoHighLevel licensing, and ongoing support. Month-to-month contracts only. Usage charges (SMS, voice minutes) are clearly outlined with included allowances.
We monitor your usage and alert you at 80% of limits. Overage rates are clearly defined ($0.02/SMS, $0.15/voice minute). Most clients stay within limits, and you can upgrade packages anytime.
Yes, cancel with 30 days notice. Your data is always yours - we provide complete exports of all contacts, conversations, and analytics. This is our 'Zero Hostage Guarantee.'
Absolutely! We're SOC 2 compliant with enterprise-grade security. All data is encrypted in transit and at rest. AI conversations are logged securely, and you maintain complete ownership of all data.
We're A2P 10DLC registered and handle all compliance. Your AI only messages customers who opted in, includes clear opt-out instructions, and follows all carrier guidelines. We manage the technical compliance for you.
We have 99.9% uptime SLA with redundant systems. If there's ever an outage, calls can route to backup numbers automatically. We monitor systems 24/7 and resolve issues quickly.
Yes! We integrate with most phone systems, calendars (Google, Outlook), and popular tools. GoHighLevel connects to 1000+ applications. During consultation, we map out all your integrations.
All packages include ongoing support. AI Growth and Elite packages get priority phone support. We provide monthly performance reviews, system updates, and help with optimization.
Yes! We provide comprehensive training on managing AI conversations, handling escalations, and using the dashboard. Training is included in setup, with refresher sessions available.
Absolutely! We monitor AI performance and provide monthly optimization recommendations. Elite packages include dedicated success managers who proactively optimize your setup.
Easy updates! You can modify AI knowledge, add new services, or adjust workflows through our dashboard. Major changes might require brief retraining, which we handle for you.
